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The Story of Your Business, Better Told through Video Marketing

At the heart of your business is a story about how your brand came to be, through the constant innovation of your best products and services that new users meet everyday, and each loyal customer always comes back to. But more than what your potential customers read, is what they can see and watch – an engaging story told more powerfully through video, which you can successfully conceptualize, produce, and release online with the help of a digital marketing company in Toronto.

From popular “how to’s”, to short and impactful testimonials about your company culture, or stories about how your products and services have changed lives, videos are awe-inspiring rich media everyone easily connects with. In effect, a heavy focus on video marketing has since led to increased on-site traffic and a boost in conversions. With video marketing being the hottest digital marketing trend in bustling and tech-savvy capitals like Toronto, it’s now just a matter of how you leverage it to your best advantage. Here’s how you can get video marketing right:

Plan Every Element

Everything that goes into your video is crucial, and as such, should only be composed of elements that do a great job of representing your brand and showing your potential customers the journey they’re about to be part of. With the help of a digital marketing company in Toronto, you can create a winning video commercial that seamlessly integrates the following elements:

  • Your company’s brand
  • Goals to be accomplished
  • Feeling or action the video should evoke
  • What your target audience really cares about, such as product information, prices, special offers, how-to’s, industry news, and so on
  • Time and resources you can invest in sustaining this marketing plan
  • A clear measure of the success of the campaign

Work with Available Resources

No matter what you think you have in store for the audience in your video commercial, there are realities to consider in terms of resources you have for communicating your brand and selling it to customers

Before you start, you should take note of required logistics, such as equipment to be used and available human resources to produce and edit the video. Contrary to popular belief, point-and-shoot cameras, as well as smartphones now make excellent tools for shooting, as these pack high-quality lenses, making for perfect casual videos.

In some cases, casting talents may even be necessary, along with renting more advanced equipment, so make sure all these requirements are accounted for, and can be supported both by your budget, and the digital marketing company you work with in Toronto.

Carefully Crafted Content

What you say or do in your video is very powerful – it can make or break your brand in an instant, so it has to be carefully crafted to achieve your desired effect among the audience.

Once your video is posted, it lives on the internet forever, so make sure that it is indeed publish-worthy. You and the digital marketing company you work with should remember that the first few seconds are crucial – this ‘hook’ is where you establish right at the onset that your video aims to educate and entertain, as opposed to selling upfront.

You’ll want viewers in Toronto to watch the entire video and really interact with your brand so they make an informed decision without being warded off by spam-like calls-to-action right at the beginning. Hit the sweet spot – insert a call-to-action that prompts shares, likes or subscription at the end, or strategically in the middle. Just don’t bombard the viewers with large and distracting CTAs!

The Shorter the Better

This isn’t a marathon – and your viewers aren’t certainly training for one by keeping up with your video commercial! Online attention spans tend to be very short these days, so don’t create full-length feature for shoppers landing on your video for a quick rundown of product features and benefits. After all, this is exactly why more people are drawn to watching than reading – it’s supposed to be quick and easily consumable.

Customize according to Platforms

Videos work differently on a number of popular platforms, such as YouTube, and social media channels including Facebook, Twitter, Instagram, and even Snapchat. Your digital marketing company in Toronto can definitely tailor videos according to the platform, such as incorporating targeted SEO keywords in YouTube video descriptions, or a smart use of hashtags on social media to make the content trend and become viral.

Measure Your Success

Metrics like views, likes, comments, and shares are all visible signs of reach, and to some extent, the success of your business in Toronto, but with the help of the digital marketing company you work with, you can devise a more informed measure. Dig deeper into other metrics, such as the percentage of the video viewed, the growth of subscriptions, and conversion data – for instance, the use of unique coupon codes shared at the end of a product video. With these, you gain more insight into how well your video marketing campaign converts views to leads and sales.

Got an exciting story to share about your business? Engage your potential customers in a story better told through video! Get the cameras rolling, and call us at (416)-619-7935 to start shooting.

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The Trust Factor: Shaping the Customer Experience through Reputation

Anyone in business knows that the customer is the most essential element to success. How the customer journey is designed, down to their actual experience and resulting feedback can make or break your business in a huge city like Toronto. With the rise of the digital age and the growing conversation online, it helps to tune in and listen to what your customers have to say.

But how exactly can you do this? It’s simple: by looking at their customer reviews, improving your process based on their feedback, and gathering a fresh round of testimonials that will in turn, help persuade a new batch of customers.

That cycle paints a nice picture, but in reality, it’s easier said than done. For starters, how do you get your customers to review your business? More importantly, how do you ensure that their reviews are genuine, converting, and can be easily solicited after greatly improving the customer experience? With the help of a digital marketing company in Toronto, here’s how you can get customer reviews that will help you do business better:

Start with What You Have

You’ve certainly come across more than one happy customer in the past, and they’ve probably said a nice thing or two about their experience. With no fresh reviews on hand yet, you can recover and repurpose these existing testimonials. Dig through your social media pages, check emails or the comments section, and pick out a few that may have been buried in the past years.

When published for a fresh audience and likely, your potential customers, these refreshed reviews are sure to be part of their decision-making process. People love to trust products and services others have tried in the past, and live to tell the story. In addition to reviews found just about everywhere on the Internet, such as Yelp, your Google My Business Listing, social media, and a ton of others, digital marketing companies in Toronto recommend making these testimonials available on your website through a dedicated page.

Keep Your Clients Well-Informed

It’s true what they say about honesty – it really is the best policy. When you’re certain you’ve promoted a hassle-free and satisfactory customer experience, make sure the happy customers you serve know that you will be asking for feedback. This way, they are not surprised, or feel like they’ve been “put on the spot’, and as such, are prepared with what they want to say.

To establish this practice at the start, your digital marketing company in Toronto recommends having past testimonials visible on your site, as well as discussing these with customers as you work together. For instance, you can mention that you really appreciate any feedback they can give as they use your products and services. You can also say that if they’re getting great results, and they’re comfortable with sharing their experience, you would like to ask for a testimonial to put up on your website.

Just make sure that they have time to think about what they want to share – rushing your customers can result in weak and less converting testimonials, so give them ample time!

Timing is Everything

Timing really is everything, and you don’t want to catch your customers at a bad time. For instance, don’t ask for a review or testimonial while the work is in its initial stages, such as when you still have a lot of pending deliverables based on a product or service plan they contracted from you. Doing this can leave them with the impression that you’re only putting your best foot forward so far for the positive feedback.

Instead, digital marketing companies recommend that you ask for reviews from your customers when they have experienced great results from your work. This doesn’t mean you have to wait for everything to be over, but at least when there’s tangible progress they can note.

Another key point is not to ask ask for a review or testimonial directly, but instead ask your client how they are progressing, or what their experience has been like so far. When they get back to you with happy or promising answers, that’s when you know that a good testimonial could be asked. On the other hand, if they sound like they’re struggling to see results, you can still turn the customer experience around, with a good review coming up in the end.

Know What to Ask

As with any digital marketing hack, asking for testimonials has a caveat. It’s easy for some clients to provide direct feedback, but not so much for others, especially if they’re not yet getting the results they hoped for. So while easing in, it’s important to know not only what they like about the experience, but how it can be improved, so you can deliver an even better customer experience.

When asking for testimonials, or leading the conversation towards it, make sure to ask the right questions. To be really powerful and converting, you’ll want customer reviews that include specific results, as opposed to generic phrases and otherwise empty reviews that use staples like, “great service”, and its variations.

Digital marketing companies have observed that the more information potential customers gather about your business, the easier it is for them to decide whether they want to bring you business. By incorporating specific results past customers achieved, they’ll have a better idea of what they can expect and gain when they choose your products and services among others in Toronto.

Additionally, empower your customers to influence others with integrated calls-to-action in their reviews. Statements such as “if you’re thinking of hiring these guys, go for it, you won’t regret it,” are powerful; not only will your customers be able to influence others, but this creates a level of trust among your potential customers, since they the invitation to subscribe comes from people external to your business.

Join your customers’ conversation about your business online, and discover from their stories how you can better form part of their success in Toronto. Get in touch with us at (416)-619-7935 to shape an established online reputation.

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Keeping up with Your Business: Fresh Updates through Google Posts

As a leader in the digital marketplace, Google is constantly changing the way businesses are found on its platforms and can continuously reach the market to promote products, services, and their latest offers, events, and specials.

To compete in Toronto’s digitally-savvy market, part of owning a business in the city these days heavily relies on leveraging the latest and most effective digital marketing strategies to make your brand stand out across Google’s network, such as on Maps, now known as Google My Business, which your potential customers largely engage with.

Through Google My Business, and with the help of a digital marketing company in Toronto, you can add or claim your business listing and optimize it with the most up-to-date information that helps potential customers find your business, such as hours and location; and discover what others share about their own experience from availing of your products and services, among others. With the recent addition of Google Posts to business listings, potential customers can now also see how they can best avail of your most attractive offers.

What are Google Posts?

Google hasn’t officially given it a name, but many business owners and search engine users now see these small banners displayed under a business’ map listing, leading the new feature to be colloquially termed ‘Google Posts’.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Google Posts is a new feature under Google My Business that allows you to create content directly on Google; in just a few, short minutes, your advertisement or content is directly published on Google, and ranks highly in search results for their names.

This feature was originally launched in January 2016 for US Presidential Candidates to use. At that time, posts appeared in a card-like format. Recently, it has been extended to Google My Business, allowing you, or a digital marketing company you work with in promoting your business in Toronto to publish these card-like posts that show on top of search results for your business – much like business cards.

There’s no way to access actual Google Posts from their homepage, as these only appear within search results when triggered by a search for your brand name. When potential customers type into search the name of your business, Google Posts come up along with your business listing. With so much potential from increased visibility alone, it’s essential to keep your business’ Google Post fresh, up-to-date, and optimized with the help of a digital marketing company in Toronto.

Fresh Updates Mean Removal of Google Posts after One Week

With the great power of increased brand visibility, comes also the great responsibility of keeping your business’ Google Posts fresh and up-to-date, as the search engine giant removes these in just one, short week after they are published.

Unlike the information listed in your Google My Business listing, or even on your site, Google Posts are not meant to live on the web forever. Rather, true to their purpose of serving your customers with the latest updates on your newest offers, they are to be removed after seven days.

Think of it this way: nothing upsets your customers more than placing an order for one of your products, signing up for a service, or arriving at your store just to find out that the product or service they’re after has been discontinued, or is no longer available. In the same fashion, after a while of publishing Google Posts, they are no longer considered fresh, nor timely, and as such, would have no reason to exist along with your business listing – especially when they’re meant to boost the marketing of a limited offer.

Naturally, you’ll want a massive hype surrounding your latest product, especially if it’s to be offered on a limited basis, but after it expires, you won’t want a mob of angry customers hounding you for an offer that’s no longer available, all because marketing collaterals were not properly updated.

But even with expiring Google Posts, there’s little cause for worry. In your Google My Business dashboard, you should be able to receive a notification of a post expiring soon. With this comes the opportunity to cook up the next fresh update, or promote a new offer, simply by brainstorming with the digital marketing company you work with and arming yourself with a slew of offers your business can share. Alternatively, the Posts tab in mobile also stores all the old updates you shared, making it easy to review past updates and see which offers your customers loved and really engaged with.

As Google Posts can also be used to promote upcoming events, it’s also easy to create a hype before it and invite more guests. After the event, the Google Post quickly disappears, making it easy to mark calendars and ensure you keep promoting only your business’ latest updates.

Build a stronger presence for your brand online, and serve your customers with fresh updates through Google Posts. Work with our digital marketing company in Toronto in posting timely and relevant updates for maximum reach and engagement. Call us at (416) 619-7935  to create your first Google Post today!

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Complete Customer Experience: Start with AMP Web Design

With the rise of websites, online media and digital marketing strategies – first on traditional desktop computers and laptops, and now on mobile, as smartphones and tablets become the modern consumer’s top go-to device for browsing, shopping and managing their diverse lifestyle – it’s no secret that delivering a complete customer experience is now also determined by the ease in which potential customers can navigate your business’ website.

These days, it’s not just any type of website that helps realize your mission of delivering a complete customer experience in the digital marketplace; gone are the days of sluggish, unresponsive, and unoptimized websites users constantly have to zoom in or out off, or scroll back and forth just to interact with a potential merchant whose products and services they’re considering. In the age of heavy digital interactions and digitally-savvy consumers, websites built using AMP web design cut through the chase and raise the bar for a pleasant and modern online customer experience.

Creating a new website for your business with AMP web design? Build on the best features of the platform with these standards for a complete digital customer experience in mind.

Let Users Explore

With lightning fast loading speeds in an AMP site, it’s easy to encourage potential customers to explore your site, and navigate it both with ease and confidence. Instead of pressuring them with spam-like calls to action, ads, and links to contact or order forms in the middle of a product or service page, allow users to explore the site’s different features first before they make a decision. Because your site’s content flows seamlessly and loads instantly when built using AMP web design, your potential customers can delight in their on-site navigation, ending in a successful purchase, or a well-thought of subscription to services you offer.

Convenient Online Transactions

AMP web design is yet to fully debut and become completely functional for e-commerce sites, but as the platform continuously grows, it’s no secret that a pleasant online shopping experience is tied with fast order processing speeds and instant delivery of receipts or confirmation of orders – instant loading time only an AMP website can give.

As you explore e-commerce with AMP web design, it’s important to incorporate enticing features, such as allowing guest purchases, especially for first-time customers. Many online shoppers will definitely tell you that the real bane of online purchases lies in having to sign up or register in order to proceed with the transaction – and worse, many e-commerce sites don’t make the registration process a breeze. But to sustain marketing, you can allow first time customers to make guest purchases, and after, prompt them to register for the site to access other offers, promos, and products.

With AMP web design, you can easily transform potential customers’ e-commerce experience on your site, maximizing the optimal display of content that promotes your products and services, and the fast loading time it takes for them to view said content. Coupled with fast processing, and allowing guest purchases, users will delight in the ease of use of your AMP website.

Use Efficient Forms

Many online shoppers and your potential customers now use their mobile devices to browse products and services they need online, and even proceed with registration, or better, purchases and subscriptions. Filling out online forms can already feel like such a chore even on desktop computers, but more so on mobile devices as screens are smaller, and users often find themselves scrolling endlessly just to complete registration.

But in reality, the modern, digitally-savvy market living high-paced lives doesn’t have time for that. Instead, they need forms that load and process their order quickly, and aren’t complicated to fill out on small screens. To this end, AMP web design can help transform your potential customers’ experience on your site, as not only do forms load fast when built using this platform, but even better, can be perfectly optimized to suit viewing and filling out using their smartphones.

Apart from the fast speeds and optimal flow AMP web design provides as a baseline for your mobile e-commerce site, make sure to incorporate clear labels, real-time validation, and the simplest possible method of completing an online registration. With these standards in mind, you can keep your customers engaged, instead of frustrated, which can lead them to navigating away from your site, and loss of valuable conversion opportunities.

Optimize for Mobile

Perhaps the most important feature of the modern, mobile user experience, optimizing display of content for optimal interaction on smartphones holds the key to retaining and expanding your customer base in the digital marketplace. When users continuously find themselves having to pinch the screen for zooming in and out in order to fully interact with the information displayed on your website, they’re most likely to navigate away from your site, and cost you opportunities to convert leads and sales.

Redesigning your website with AMP web design is the best new way to deliver an optimal mobile user experience. With AMP web design, you are essentially building a website that is made for mobile use first, easily capturing the majority of today’s market that lives and shops on their smartphones. As content related to your products and services are displayed for optimal mobile viewing, and instantly load to deliver information your potential customers require right at that very moment, AMP web design will definitely elevate the level of customer satisfaction you can provide online, making your business a leader in the digital marketing space.

Deliver a complete user experience to your digitally-savvy, modern customers. Redesign your website, and rebuild your brand with AMP web design. Give us a call at (416) 619-7935 today to learn more and get started.

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Refining the Mobile User Experience with AMP Web Design

With the rise of technology and smart consumerism, it’s essential now more than ever to provide your customers with a pleasant experience on your website, as this largely influences your next big sale, and builds on your position in the market. As websites rise, so do innovations in how they are built – but the threshold remains the same: an ideal user experience, now even more seamless and powerful with AMP web design.

Because your next leads and sales are now mostly determined by how visible your business is in the digital space, search engines such as Google adopt measures in determining if your site is worth recommending to users, in effect boosting your ranking, as well as your opportunities to connect with more users and convert their visits to your website to leads, sales, and return visits. As a smart business owner in the digital age, it’s time to learn all about the latest in web design, and how your website can meet standards to curate and benefit from a providing a complete digital customer experience.

Google’s Standards

Search engines such as Google value 3 top components of websites, ensuring that these perform well and deliver an ideal user experience especially on mobile devices – now the most widely used device for living on the web. These are:

  • Mobile design and usability
  • Page loading speed
  • Responsive design

Satisfying these 3 components gives rise to an ideal user experience, allowing Google to review your site and determine how it can be improved in order to better attract potential customers and keep your established following engaged as new products and services debut. The existence of the perfect website is a myth, but with these 3 factors, your business can be a myriad of steps closer to providing a complete customer experience online.

Ease of Mobile Use

When your website is designed for, and highly usable on mobile, it’s easy for users to navigate your site and connect with your latest products and services. This fosters memorable interactions that prompt them to gravitate towards your business, subscribe to your offerings, and trust your brand with many of their needs over time.

Fast Responses

Fast loading speeds on mobile devices further cement trust in your business, as in the digital marketplace, a fast, easy to use website is the counterpart of a warm welcome you provide to customers in your store. When your site is slow to load, it drives away potential customers, as it appears that your business is sluggish in delivering service people count on you to provide. A good buffer speed is about 2 to 3 seconds, and any slower than that, you could be losing business; and on the upside, the faster your site loads, such as with AMP web design, the more likely it is to retain viewers and convert them to leads and sales.

Designed to Adapt

Finally, a responsive design fosters inclusivity in your brand, as it signals to potential customers that your business is able to adapt to their needs and deliver a unique and complete customer experience across different devices they use to access information about your products and services, and subscribe to them. AMP web design promotes ease of use, avoiding past scenarios in which frustrated users have to pinch the screen, and scroll back and forth to view all the content, easily testing their patience and potentially driving them away all because your brand is much harder to interact with, and derive value from that way.

How to Optimize Your Site for Mobile

The latest innovation in mobile optimization is AMP web design, and as it was conceived to support the mobile user experience, it is the clear winner in terms of mobile design, page loading time, and responsiveness. AMP web design allows sites to be built especially for mobile use, with the complete customer experience in mind. To this end, it accounts for lightning fast loading speeds, as well as content that fits in and flows seamlessly on mobile devices – no longer requiring endless waiting and scrolling just to access information they need.

As you build your brand with AMP web design, there are a few key points to remember and apply to ensure that on top of fast loading and seamless flow, your potential customers will find it easy to discover your products and services.

Short and Simple Menus

For one, make sure to keep your site’s menus short, so as it does not become too complicated for users to navigate, especially on mobile devices where screens are far smaller than on desktop. Next, it’s also important to make it easy to navigate back to the homepage, as your site’s homepage usually lists all the crucial information about your business that they will want to review, and would need to get back to in order to further explore other areas.

No More Clutter

Along with ease of navigation, don’t clutter pages with too much information that will distract potential customers, as this can drive them away from the offers that led them to your site to begin with, in the process costing you business that you could have already had. If your site has an internal search feature, make sure to incorporate filters to help direct users towards relevant products and services, quickly improving the user experience.

Be Relevant

As your potential customers are directed to your business from search results for reasons of relevance to their needs, make sure that your pages are indeed relevant to their queries, and are not mere ‘clickbait’ pages that appear to match the search phrases they used, but turn out to have no connection to their intention. This will only cause them to navigate back to other search results, instantly increasing your site’s bounce rate.

Deliver a complete and memorable customer experience on your website for powerful conversions and sustained sales with AMP web design. Let’s talk about how your business can improve digital customer service when you call us at (416) 619-7935.

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How AMP Web Development Affects SEO and Paid Search

Since Google launched AMP web development as a new way to create websites, it’s already quickly changed the landscape of mobile search. A primary concern for website and business owners is ranking on top of search results, thereby opening more opportunities to convert leads thanks to being more visible to a wider range of audiences. SEO is a big factor in ranking on top of organic search, but with the rise of paid advertising, and recently, the AMP carousel in search results, being a mobile user’s first choice is becoming more than a game of matching keywords and commonly used search phrases with relevant and engaging content.

As AMP results dominate prime positions on mobile search, it’s time to examine how AMP web development is changing the competition long set by SEO and paid search.

How AMP affects SEO

Organic search rankings are mainly determined by keywords, domain authority and website traffic. Because AMP sites are served on top of organic search results, it’s easy to jump to the conclusion that AMP does affect SEO. However, Google stated that AMP itself is not a ranking factor – well, at least not yet.

In reality, AMP web development influences clicks, impressions and user experience because AMP itself was conceived as a platform for building a new breed of websites especially for mobile, as these load instantly and flow perfectly even on small screens – essentially what the mobile search market needs. All these boost a website’s SEO efforts, helping it drive business to the top of the first page of search because of complete and excellent user experience. As websites developed on AMP now appear on a carousel above search results, these are likely to enjoy more impressions, clicks and user engagement – factors that spark to online lead conversions, and eventually, sales for a business.

So while AMP web development does not directly affect SEO rankings, mobile-friendliness or optimization is – the very factor AMP sites exist for. Google has steadily pushed for mobile-friendly sites in search results, and in the process, eliminating sites that are not optimized for mobile viewing. Over time, as AMP sites generate more views and direct more relevant traffic from their mobile search audience, these sites are able to cement their authority, and in effect, their rankings on search as well.

Currently, not all content users search for is applicable to AMP. In terms of very specific industries and niche content, there may not be enough relevant AMP pages for Google to build a carousel of AMP search results of. In these cases, ranking on search could still be largely due to SEO and paid search.

On the upside, when your AMP site is displayed as a search result, AMP will be indicated, and as search users become more familiar with the mobile-first dynamics of the web development platform, this can lead to more pageviews, lower bounce rate, and positive feedback due to fast loading time and mobile viewing optimization – all boosting your site’s authority and relevance as a search result, making it still a top option for users.

How AMP affects Paid Search

Google AdWords is a great way for businesses in need of an extra boost in visibility and traffic to appear on top of search results, and drive more business from occupying that prime advertising landscape. The position of paid search results have shifted a lot in the past, and recently, these now appear on top of organic search. Since then, subscribing to paid ads have been a top choice of many brands to beat the competition for ranking on top of organic search results.

But throwing AMP web development in the mix makes displaying search results even more interesting now. Because screens can only fit so much, even paid search is expected to become more competitive, making sure that only quality paid search results are delivered to users.

Brands that pay more to display their sites on top of search results and enjoy more impressions, clicks and opportunities for conversion are now challenged to craft even more appealing, engaging, and quality advertisements so as to land on the first page and compete with both the AMP search results carousel, and organic search results.

For brands, this means that their ability to spend on paid advertising no longer solely paves the way for their site to land on the first page of search results; their ads now also have to greatly improve in quality and be more relevant to users’ needs, signaling to Google that their site is the best possible paid match to a user’s search query – on top of both mobile-first AMP sites and organic search results. For users, access to AMP search results means a mobile search experience that is truly mobile-first, crafted with their phones’ screens and processors in mind.

AMP web development’s faster-loading mobile pages also result in more page views, allowing users to interact with more ads displayed inside sites. For brands that employ this strategy known as remarketing, this means more potential customers see their advertisements, greatly increasing their opportunities for conversions and sales.

Combined Power

To cement your website’s rankings on mobile search, a healthy combination of AMP web development, SEO, and paid advertising can greatly boost your chances of ranking on top of search results.

Building AMP site, or converting your current website to AMP makes your business a leader in the mobile customer experience, and for when Google has enough content to build a carousel of AMP search results, your website ranks on top of search. Displaying ads on AMP sites also guarantees more views, and your business better chances of generating leads and converting to sales, all because of faster loading times and optimal display on mobile devices.

Combine the visibility power of AMP on mobile search with tried and tested SEO and quality paid advertising. Boost online conversions with AMP web development and capture the mobile search market to grow your business in Toronto and in the GTA. Let’s start when you call us at (416) 619-7935.

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The Lowdown: AMP Web Design vs. Mobile Responsiveness

As majority of search is now done on mobile devices, your website has to reflect how well your business packs a complete customer experience on the go, and on the smallest of screens. To support the mobile user experience, two ways of building websites, Accelerated Mobile Pages (AMP) web design and Responsive Web Design (RWD) lead the mobile revolution.

While RWD promotes an integrated, seamless user experiences across devices, AMP web design crafts a user experience that is especially made for mobile. As a business owner in a bustling market such as the GTA, it’s important to weigh your options and decide whether it’s AMP web design or RWD that allows you to give your customers in the digital marketplace the same warm welcome they would receive in-store.

(Re)learning Responsive Web Design

Responsive Web Design was the first step towards optimizing the modern user experience – mobile being only part of its goal. Businesses that adopt RWD do not just target the mobile-centric lifestyle of the market in the GTA and provide optimal viewing experience and interaction with content; rather, RWD allows for content, including forms and custom applications, on these sites to be seamlessly consumed and interacted with across different devices as it flows seamlessly on desktops, laptops, tablets, and mobile devices. Thus, it can be said that RWD promotes flexibility to accommodate all users and their device of choice – a viable alternative to downloading mobile applications.

RWD is great for preserving the user experience across platforms and devices. It’s perfect for users who first searched for your business online on desktop, and decided your business was worth learning more about as they moved around, switching to their mobile phones or tablets to continue browsing your products or services, and placing their order. This is the essence of RWD, but what it packs in flexibility and seamless viewing and interaction, it lacks in speed and performance, especially on mobile.

Speed is a commonly acknowledged pitfall of RWD; the idea is sound and the vision is great, but the execution is a lot of times flawed. Because it aims to incorporate and present the same user experience in a seamless, integrated manner across all devices, it sometimes fails to account for different processing components among devices, resulting in slower loading times, higher bounce rate, and lower conversions  – putting you further out of touch from your prospects in the GTA.

Discovering AMP

AMP web design is rising as a new way to build websites made for mobile, or made for mobile first. Because AMP sites are innately created and in a sense, automatically optimized for mobile, these perfect the mobile user experience and support the market in the GTA that lives, shops and needs access to information on the go using their mobile devices. AMP web design uses the same core components for building sites as we know them, but requires only lightweight, stripped down versions of HTML and JavaScript, streamlined CSS, and Google AMP Cache to deliver content that is especially made for mobile.

Because of its lightweight properties, AMP web design allows sites to load lightning fast to deliver content on mobile devices that users immediately need. As a business owner in the GTA, standing out in the bustling market requires a competitive advantage ranging from quality of products and services, to now using AMP web design that allows your site to perform faster, convert more leads from the market, and even be found better on mobile search.

Since AMP supports the made for mobile principle, sites built with AMP web design are displayed on top of other mobile search results. As AMP continues to evolve and grow, and more businesses and industries catch on, investing in AMP web design in its early stages to build a site for the mobile user turned potential customer can drive your website to the top of search. This allows you to not merely compete with your competition’s search rankings, but appear on the carousel above them that users see first, and are most likely to choose first.

Choosing What’s Best for Your Business

Some argue that AMP is not directly meant to replace RWD as a way to build websites for the modern consumer; however, as a business owner, it’s no secret that everything is a product of careful cost-benefit analysis, and to invest in two separate, but similar efforts is not the smartest way of maximizing resources. At the end of the day, it’s all about your goals as a business, and the types of interactions your website fosters to deliver a pleasant customer experience.

Choosing between AMP web design and RWD to improve how you do business in the bustling GTA market all still depends on your industry and the types of content and elements that allow you to deliver the best mobile experience and keep your customers happy.

AMP web design is focused on speed and helping your business get found first on mobile to stand out in a busy market, such as the GTA. It’s a straightforward way of delivering a customer experience that largely hinges on viewing content and accessing information on the go. To this end, RWD seeks to preserve and deliver the same customer experience across platforms, providing room for elements such as forms and custom applications that slow it down in most cases, but aim to assure the market that the same brand of customer service is available across all platforms.

If your website still relies on the frills of custom applications that sound great in theory, but are difficult to properly realize on mobile, taking that risk might work for a market that seeks to be entertained first. But the same can’t be said for the large majority that lives on mobile, and therefore needs everything delivered in an instant, and directly in a clean and concise manner that makes content easy to digest, interact with, and decide whether it’s worth delving into to get in touch with the business provider and subscribe as a happy customer.

As a business owner in the GTA, it is important to determine what type of information is available on your website and is consumed by your market that converts their visits into sales. If you use your website primarily to promote your latest offers, maintain a catalogue of your products and services, and provide potential customers with the information they need to decide on doing business with you, AMP web design is a great for connecting with them on mobile. This allows them to view your site and learn about your unique offerings as their needs arise, while they move around.

AMP web design is also gaining ground in e-commerce sites, so shopping on your website and instantly converting leads to sales you can count is becoming a breeze both for you, and your mobile customers. At the end of the day, it’s all about thinking forward and innovating on the customer experience your business currently provides, constantly building on what you have to offer to stay relevant and support the modern market’s needs.

Make smart business decisions to stand out in the GTA’s bustling market, starting with how potential customers find you on mobile search. Convert the modern market to your happy customers with AMP web design by calling us at (416) 619-7935.

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Google AMP: The future of Mobile Content and Customer Experience

As the market moves, so should your business. To thrive in the digital marketplace, your business should be as mobile as the market it serves, and provide a complete customer experience through your website that now doubles as your place of business. A key element in curating a website that converts is web design. Successful digital marketing is no easy feat, and this is why your business needs all hands on deck, including that of a web design company in Toronto that moves with the diverse market in the city and is well-versed in the craft of giving customers a better mobile e-commerce experience.

There are a number of ways a web design company helps your business move alongside the market in Toronto. These include implementing a dynamic design in your website to allow it to flow seamlessly across the multiple devices your market uses to find your business; fostering an inclusive digital market by making your website responsive to accessibility needs; and lately, giving your customers the ‘made for mobile’ experience through Google AMP. Keep reading to learn more about this upgrade, and how it maximizes your customers’ experience on your website.

Own a business that provides a complete customer experience across all platforms. Our team at 360 Business Local has the experience and knowledge to to optimize your website for mobile. To work with 360’s web design team, call (416) 619-7935 today!

All About Google AMP

Google’s Accelerated Mobile Pages (AMP) is an upgrade that can be implemented into your website’s code. This upgrade seeks to revolutionize the mobile experience, making your website load faster on mobile devices, and flow better on the screen for easier viewing. Google’s goal is to deliver the best possible mobile experience to its users. As a business owner, this is parallel to your goal of driving business forward through excellent customer experience on your website.

AMP is geared at helping digital marketers and web designers create mobile-optimized content that instantly loads on all devices. The aim is to largely reduce, or eliminate waiting time for users to access the content they need. Lengthy waiting times discourage users from viewing a website and checking out the products and services that could have best served their needs, had they not been kept waiting too long for the content to load on their mobile devices.

Apart from speed, websites that adopt AMP also improve viewing experience on mobile. Because AMP seeks to fully optimize the mobile experience, it allows content to flow better on mobile devices, almost as if the website was especially designed for mobile first. And with how the market moves around these days and relies more on smartphones and tablets to shop online, sign up for services, and consume content in the digital space, websites might as well be crafted for mobile first.

AMP for Your Local Business

Incorporating AMP in web design greatly benefits your business, as it could improve every customer’s interaction with your website. A web design company can help you transform your website into a conducive place of business, starting with the ease in which your market finds your business and views content, up to how they can purchase your products or subscribe to your services on a purely mobile platform. When your company embraces the value of AMP and incorporates it in your website, your business provides an optimal customer experience.

This is because much of the market in a busy, sprawling metropolis like Toronto is mobile these days; most people want to browse  on the go, and get access to information about products and services they’re looking for immediately. A lot of the market even shops online, subscribes to offers and services as these come up in search results; goes in the direction of establishments that appear on the map; and starts a conversation about a brand and their experience with it.

Recently, Google started incorporating AMP in mobile search results. It’s Google’s way of subtly pointing users to results they can easily view, work with, and see the value of, as these are especially optimized for a hassle-free mobile experience. For businesses in Toronto, it helps to be tagged as an AMP search result when potential customers researching your market looks for you. This way, it immediately sends them the signal that they can easily find what they are looking for on your website, even on mobile. When this happens, you have a higher chance of converting visits to leads, and leads to sales.

While AMP does not directly affect SEO rankings, speed matters. Because AMP is designed to load your website faster on mobile compared to a non-AMP competitor site, your business is likely to rank higher and be found first by the larger chunk of the market. According to Google, if two sites are equal in all characteristics with respect to SEO, but one site loads faster thanks to AMP, the faster site is more likely to rank higher and be recommended first to search engine users as this fosters a more pleasant browsing experience for potential customers.

AMP as the Future of Digital Marketing

As AMP evolves and is constantly being developed by Google to perfect the user experience, many websites are just catching on, and there still remains the question of how long this trend will have traction in digital marketing. Nothing is ever completely certain, but as we are headed towards personalization, increased targeting, and constant improvement of the customer experience as the marketplace itself evolves and goes digital, it’s more than safe to say that AMP is one big step towards these efforts.

As always, it helps your business to go in the direction of what improves the user’s experience and interaction with your brand so as to foster successful conversions, sales and partnerships. Embracing AMP in web design is a sure step in further optimizing the customer experience in the digital marketplace, and the sooner your business catches on, the sooner you reap the rewards of innovation.

Give your customers an experience made especially for mobile with AMP. For mobile web design, call 360 Business Local at (416) 619-7935 today!

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Craft a Powerful Brand with Good Content

Your business relies on its website to tell its story in the digital space; often your website also helps you reach a market that is yet to find you. Employing efficient online marketing strategies in a diverse and competitive space, such as Toronto, requires making the best use of your website through the content you generate and publish, and will constantly evolve to tell your brand’s story. Your business evolves and grows through the information it is able to successfully share with patrons that subscribe to your products and services. A good story will draw your market in, but has to be constantly retold in new ways to keep your audience entertained and subscribed to your offers.

With good content, you tell the story of your brand in order to influence the market in your favour. Leveraging good content in online marketing spins the story in your brand’s favor, setting the tone for the rest of the market, and dominating the conversation. To do this, your business must continuously create meaningful content that fuels your brand’s story, helping you to retain and grow your market resulting in leads, conversions, sales, and closed deals. The standards for what good content is, and how it converts viewers to customers are constantly changing, but in 2017, these are the trends to watch out for and hacks you should adopt.

Create your brand with online marketing content that captures your market. For captivating content marketing, contact 360 at (416) 619-7935 today!

Embrace Content Diversity

Website content isn’t just composed of written text that goes into your blogs and articles. After all, your viewership isn’t entirely made up of readers who will patiently wade through blocks of text to discover your unique products and services. Successful online marketing requires embracing multimedia content creation in order to engage your audience in your brand’s narrative and capture their interest in your well-placed offers.

Recently, content such as videos, especially live ones now available in the form of webinars, podcasts and live streams on various social media platforms, are a hit among audiences. Not only does multimedia content entertain, but it’s also a good way of offering a 360 degree insight into your business. With product videos, infographics, slideshare presentations, tutorials, FAQs, and streaming from your launches and industry events, your audience connects with your brand in real time and see’s your business come to life before their eyes, as opposed to just reading about your latest offers and having to imagine and set up their own expectations.

Multimedia content creation does not have to cost much either. With the rise of the smartphone-wielding generation and taking customer experience on the go, shooting videos and streaming these live at events can be done using mobile apps or your phone’s camera. Producing multimedia content shouldn’t be time-consuming either, as you can repurpose content in other formats and use these in your other online marketing collaterals, such as using the material in video scripts for infographics and blog posts.

Real Content for Real People

In working hard to optimize a website for search engine queries, many make the mistake of creating content that’s easily found, but reads poorly for real people who are on your website trying to determine if your offerings are a good fit for their needs. In the process, you are likely to lose this viewership and potential market if your sole concern is to rank well on a Google search.

Online marketing is embracing the principle of creating real content for real people. In-depth content that is properly laid out, can be easily understood, uses clear language and utilizes high quality, inviting images to support the text is now shown to rank and convert well – even better than content that is aimed at ranking well on search, but flows poorly, is haphazardly arranged and reads awkwardly due to excessive use of common search phrases.

Creating content for the right people is a long process, but as you work on that, you can also use some quick fixes on content that’s already published on your site. These are called content upgrades. To start, you can attach snippets to existing content on your website that’s already performing well. These support content that’s already well-received by your market, you can use upgrades such as bonus tips, downloadable PDFs your audience can take on the go, kits, checklists, worksheets, training videos, and even useful templates. This saves you the trouble of having to completely change content that’s already working for your business all at once, and instead lets you implement useful changes that not only cement your authority on subjects concerning your business’ industry, but also allow you to reshape your site’s content in a more manageable timeframe. By fostering interactions with your audience like these, you can also encourage sign ups for newsletters, email marketing and leads in exchange for access to downloads and access to other content upgrades.

Add a Personal Touch

Much like the localization of search these days, micro-targeting and hyper-personalization are going a long way in building customer trust and fostering good business ties. In online marketing, all it takes is to remember who is it for and why you’re doing business. Always, the goal is to serve the needs of your local community and build trust in your products and services as a staple in their lives.

When you target a demographic in your audience and personalize online marketing efforts according to their interests and preferences, you are able to bring your business closer to them and remind them of your ability to craft unique solutions for their needs. It shows that your business has the best interests of the market at heart, and your business has ties to each set of audiences to prove that.

Remembering important holidays and sending out messages that show your audience you are one with them in commemorating these milestones only takes a little time and is worth the effort in maintaining a solid presence online. Crafting marketing messages according to your market’s location, work information, personal tastes and previous search behavior demonstrates your business’ ability to connect with an audience and prove that your business can supply the market its needs as these arise.

All these efforts can work seamlessly with your larger, general and widely-encompassing online marketing messages. These show how your products and services are needed by and adequately cater to a wide array of audiences, all of whom are drawn in by a specific point that appeals to them at the onset.

Crowd Source and Influence

Tell your market you want to hear from them – and watch the magic as it unfolds. There is nothing that defines the customer experience more than giving your audience a stake in your brand through their opinions that help to shape your business. When you engage your happy customers, they become loyal patrons who will form part of your base following. In time, they will rally your brand and their experiences will shape their peers’ interaction with your business.

This smart online marketing tactic persuades a market you are yet to connect with using what their peers have already said about your business. User-generated content is on the rise these days, and for this to work to your advantage, it should be supplied by customers with good interactions with your brand who can lend their voice to sharing your brand in a simple as a photo, post or tweet shared across their social media platforms. This now works as the new word of mouth, and poses an infinite amount of possible interactions with your brand, each starting with a loyal customer and their social circles.

Taking care of your online reputation is only one benefit of user-generated content. With a steady rise in review submissions, small competitions, use of hashtags you encourage your followers to use on social media when starting a conversation about your products and services, and the gentle prodding of influencers or brand ambassadors, you can also generate content pieces from what they have to say, and use these in review posts, news articles and online marketing campaigns. Not only do you open more communication channels with your market and act on their feedback as these come in, all working towards boosting your brand and improving business; you also gain relevant content you can repurpose and use for future marketing campaigns.

Content is your website’s heart and soul – it gives your online presence meaning, and defines your brand in the digital marketplace. Content is what your potential customers consume, and what makes or breaks every lead you generate and every sale worth closing. Good content makes telling a powerful brand story, piquing the market’s interest and capturing an audience who will follow your business as it grows – all possible.

Leverage high-quality content for your business today, and transform your website into a booming digital marketplace. Contact 360 Business Local at (416) 619-7935 today!