Privacy Policy

Who We Are

360 Business Marketing Inc (“we,” “us,” or “our”) is an Internet Marketing Agency based in Ontario, Canada. Our website address is https://www.360businesslocal.com.

Contact Information

Email: admin@360businesslocal.com
Phone: (416) 619-7935
Mailing Address: 1136 Centre St, Suite 213, Thornhill, ON L4J 3M8, Canada

What Personal Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, services, or communications, including:

  • Contact Information: Name, email address, phone number, company, mailing address, and any other information you provide in contact forms or communications.
  • Account Information: If you register on our website, we collect profile details such as username and login credentials.
  • SMS Information: Mobile phone number and your consent to receive SMS communications.
  • Usage Data: IP address, browser type, cookies, and other tracking technologies to improve your experience and for security purposes.
  • Communications: Content of messages you send us via forms, email, or SMS.
  • Embedded Content: Data collected by third-party embedded content providers (e.g., videos, images) as described below.

How We Use Your Personal Information

We use your personal information to:

  • Provide, operate, and maintain our services and website.
  • Respond to your inquiries and provide customer support.
  • Send you service-related communications, including SMS messages as described in our SMS Terms & Conditions.
  • Manage your account and preferences.
  • Detect and prevent fraud and abuse.
  • Analyze usage and improve our website and services.
  • Comply with legal obligations.

SMS/Text Messaging Program

We may send you non-promotional SMS messages related to your service relationship with us, such as meeting confirmations, project updates, billing notifications, and support communications. Message frequency may vary, generally up to 3–4 messages per week.

Important SMS Disclosures:

  • Consent to receive SMS is not a condition of purchase.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any SMS message.
  • For help, reply HELP or contact us at admin@360businesslocal.com or (416) 619-7935.
  • SMS consent is not shared with third parties or affiliates. Your phone number is only shared with our SMS service providers as necessary to deliver messages.
  • For full SMS terms, please see our SMS Terms & Conditions.

Who We Share Your Personal Information With

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Trusted vendors who perform services on our behalf, such as website hosting, analytics, email and SMS delivery, and customer support. These providers are authorized to use your information only as necessary to provide these services.
  • Embedded Content Providers: Third parties that provide embedded content on our site may collect data as described in their own privacy policies.
  • Legal and Regulatory Authorities: When required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized advertising. We use tools including Google Analytics, Google Ads, Meta Pixel, LinkedIn Insight Tag, and others.

You can manage your cookie preferences through our cookie banner and browser settings. For more information and opt-out options, please visit Your Online Choices.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods include:

  • Contact form submissions: Retained as needed for business purposes.
  • SMS consent and messaging history: Retained per carrier and legal requirements and business needs.
  • Analytics data: Retained as needed for business analysis.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and objection to processing. For California residents, we do not sell personal data and provide rights under the CCPA/CPRA.

To exercise your rights or for privacy inquiries, contact us at admin@360businesslocal.com.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Children’s Privacy

We do not knowingly collect personal information from children under 13 (US) or 16 (EU). If you believe we have collected such data, please contact us to request deletion.

International Users

Our services are intended for users in Canada, the United States, and internationally. By using our services, you consent to the transfer and processing of your information in these jurisdictions.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance.

How to Access This Policy

Our Privacy Policy is accessible via a link in the footer of every page on our website and prominently near any consent checkboxes on our web forms.

If you have any questions or concerns about this policy, please contact us at admin@360businesslocal.com.